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Terms of Use

Welcome

Terms & Conditions:

Welcome, and thank you for your interest in Lulo School, an organization (“Lulo School” “we,” “us,” or "our"), which operates the web site located at www.luloschool.com/ and online services its online services and downloadable content. The following Terms of Service are a legal contract between you (“you” and “your”) and Lulo School regarding your use of the Services.  Visitors and users of the Services are referred to individually as “User” and collectively as “Users”.  Use of the Services is governed by these Terms of Service.

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, AND ANY ADDITIONAL GUIDELINES (AS DEFINED BELOW) (COLLECTIVELY,  THE “TERMS”).

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, AND ANY ADDITIONAL GUIDELINES (AS DEFINED BELOW) (COLLECTIVELY,  THE “TERMS”).

1. Acceptance

By clicking the “I Agree” button or by otherwise using or registering an account for the Services, you represent that (i) you are of legal age of consent to open an account under the laws of your country of residence, or (iii) your use of the Services has been approved by your parent or legal guardian, or by your school or teacher for school use.  You also represent that you have not been previously suspended or removed from the Services by Lulo School, and that your registration and your use of the Services is in compliance with any and all applicable laws.

 

1.2. Child User

If you are underaged (a "Child User"), you may not create or register an account for the Services without consent and approval from your legal parent or guardian, or from your school.  If you are under the age of 18, you represent that your parent or legal guardian has reviewed and agreed to the Terms on your behalf. A Child User will only be permitted to use the Services for so long as Lulo School reasonably believes that such access has been consented to by the Child User’s parent or guardian.

NOTWITHSTANDING THE FOREGOING, YOU ACKNOWLEDGE THAT LULO SCHOOL CANNOT GUARANTEE THE ACCURACY OF ANY INFORMATION SUBMITTED BY ANY USER AND LULO SCHOOL IS NOT OBLIGATED TO VERIFY THE IDENTITY OF ANY USER, INCLUDING ANY USER’S CLAIM TO BE A PARENT USER, OR TO VERIFY THAT A PARENT IDENTIFIED BY A CHILD USER OR OTHER PARTY DURING REGISTRATION IS SUCH CHILD USER’S ACTUAL PARENT OR GUARDIAN.

 

1.3. International Use

Lulo School operates the Services in Colombia.  If you choose to access our Services from locations outside Colombia, you consent to the collection, storage and processing of content and data in Colombia (although we will only use it to send you communications about the school or from your assigned tutor).  You agree to comply with and are solely responsible for ensuring compliance with all local laws, regulations, and rules in the jurisdiction in which you reside or access the Services, if and to the extent local laws are applicable to use of our Services.  If you are under the age of 18 (or the age of majority in the jurisdiction in which you reside), you confirm that you have received parental consent, if required in your jurisdiction, to open an account for Service and enter into these Terms.  Unless we have entered into a separate, mutually executed written agreement with you that says otherwise, we do not represent that our Services are appropriate or available for use in jurisdictions outside of Colombia. The right to access and use the Services is not granted in jurisdictions, if any, where it may be prohibited, or where your use would render Lulo School in violation of any applicable laws or regulations, including without limitation, Applicable Privacy Laws.

1.4. Lessons Conditions

You accept and agree to:

  • 1.4.01: be on time at the scheduled time. Tutors will wait for you for 10 minutes and after that time the lesson will be considered as cancelled on your part and it will be charged. Tutor may meet you at a late start for a shorter lesson if you let them knoe before the lesson starts that you will be a few minutes late (and give them the exact start time) in which the 10-minute rule may applhy. Although if you inform of a late start before the lesson starts, the lesson will end and the original time.

  • 1.4.02: The lessons' package will expire after the period of time that they were bought for passes even if all the lessons weren't used. That's why we suggest rescheduling lessons instead on cancelling.

  • 1.4.03: You may reschedule a lesson up to 48 hours before the lesson starts, if you can't make it to the lesson or present a no-show, it will be charged.

  • 1.4.04: When rescheduling lessons, you accept that your preferred times may not be available as other students may take them.

 

2. Term and Termination

2.1. Term

These Terms shall remain in full force and effect while you use the Services unless your account is terminated as provided in these Terms, in which case you no longer have the right to use the Services.

 

2.2. Termination by Lulo School

Lulo School, in its sole discretion, for any or no reason, and without penalty, may: (a) restrict, suspend or terminate: (i) any account (or any part thereof) you may have with Lulo School or (ii) your use of the Services, and (b) remove and discard all or any part of your account, User profile, and User Content, at any time.  Lulo School may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice.  You agree that any termination of your access to the Services or any account you may have, or portion thereof, may be affected without prior notice, and you agree that Lulo School will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities

 

2.3. Termination by You

Your only remedy with respect to any dissatisfaction with (i) the Services, (ii) any term of these Terms of Service, (iii) Guidelines, (iv) any policy or practice of Lulo School in operating the Services, or (v) any content or information transmitted through the Services, is to terminate the Terms and your account.  You may terminate these Terms at any time (prospectively only) by deleting your login account with the Services and discontinuing use of any and all parts of the Services. The money already paid won’t be returned as when buying the lesson’t package you agree and commit to make use of the lessons.

* 2.3.1. Termination by Parents.  As a Parent User, if you created a Child account on the Services and have a Parent User account associated with the Child account, you can terminate your Child’s login account through the account profile, or by sending us an email, although we may need to verify your identity prior to taking any action with respect to the account.

3. Other Guidelines

When using the Services, you will be subject to any additional posted guidelines or rules applicable to specific services and features which may be posted from time to time (the “Guidelines”).  All such Guidelines are hereby incorporated by reference into the Terms.

 

4. Modification of the Terms

Upon opening an account, you accept the Terms in the form posted on our website. Lulo School reserves the right, at our discretion, to change, modify, add, or remove portions of the Terms at any time.  Please check the Terms and any Guidelines periodically for changes that are made after you open your account.  Your continued use of the Services after the posting of changes constitutes your binding acceptance of such changes.  For any material changes to the Terms, Lulo School will make reasonable effort to provide notice to you of such amended Terms, such as by an email notification to the address associated with your account or by posting a notice on the Services, and such amended terms will be effective against you on the earlier of (i) your actual notice of such changes and (ii) thirty days after Lulo School makes reasonable attempt to provide you such notice.  However, changes addressing new functions for a service or changes made for legal reasons will be effective immediately.  If you do not agree to the modified Terms, you must discontinue your use of the Services. Disputes arising under these Terms will be resolved in accordance with the version of the Terms in place at the time the dispute arose.

5. User Content and Ownership

Lulo School may permit (a) the posting and/or publishing by you and other Users of notes, questions, comments, ratings, reviews, images, videos and other audio-visual materials and communications (collectively, “User Postings”) and (b) the posting, creation, or modification by you and other users of computer code (including source code and object code) (“User Code”) (User Postings and User Code, collectively, “User Content”). You understand that whether or not such User Content is published,Lulo School does not guarantee any confidentiality with respect to any submissions. Consistent with Applicable Law, as between Lulo School and you, you retain all ownership rights you have in any User Content you post or publish to the Services, and Lulo School does not claim any ownership rights in or to such User Content. You acknowledge that you are solely responsible for your User Content and the consequences of posting, creating, or publishing such User Content.

5.4. Access to Your User Content

Lulo School may permit Users to share their User Content with a select group of other Users, or make their User Content public for all (even non-Services users) to view.  You acknowledge and agree that, although Lulo School may provide certain features intended to allow you to restrict some User Content you create from others, Lulo School does not guarantee that such User Content will never be accessible by others.  LULO SCHOOL HEREBY DISCLAIMS ANY AND ALL LIABILITY WITH RESPECT TO ANY UNAUTHORIZED ACCESS TO ANY RESTRICTED USER CONTENT.

5.1. Feedback

By submitting suggestions or other feedback related to our Services to us, you agree that we can (but do not have to) use and share such feedback for any purpose without compensation to you. We will honor any limits we agree to at the time we collect feedback.

 

6. Prohibited Conduct

YOU AGREE NOT TO:

  • 6.1. use the Services for any commercial use or purpose unless expressly permitted by Lulo School in writing, it being understood that the Services and related services are intended for personal, non-commercial use only;

  • 6.2. post, upload, or distribute any defamatory, libelous, or inaccurate User Content or other content;

  • 6.3. post, upload, or distribute any User Content or other content that is unlawful or that a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, promoting of violence, hostility, or discrimination, or otherwise inappropriate;

  • 6.4. use the Services in any manner that is harmful to minors, or in any manner that violates Lulo School’s Community Guidelines;

  • 6.5. impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the Services accounts of others without permission, create accounts via bots or other automated means, or perform any other fraudulent activity;

  • 6.6. develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology) to scrape the Services or otherwise copy lessons and other data from the Services;

  • 6.7. Use bots or other automated methods to access the Services;

  • 6.8. delete (or otherwise obscure or alter) the copyright or other proprietary rights notices on the Services or on any Licensed Educational Content, Licensed Educational Code, or User Content;

  • 6.9. assert, or authorize, assist, or encourage any third party to assert, against Lulo School or any of its affiliates

  • 6.10. make unsolicited offers, advertisements, proposals, or send junk mail or spam to other Users of the Services (including, but not limited to, unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures);

  • 6.11. use the Services for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy;

  • 6.12. defame, harass, bully, abuse, threaten or defraud Users of the Services, or collect, or attempt to collect, personal information about Users or third parties without their consent.

7. User Interactions and Release

7.1. User Disputes. Lulo School is not responsible for the actions, content, information or data of other third parties, including other Users. You are solely responsible for your interactions with other users of the Services, and any other parties with whom you interact through the Service. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline interaction with any other person. We reserve the right, but have no obligation, to become involved in any way with these disputes.

 

7.2. Release. If you have a dispute with one or more Users, you release us (Lulo School) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes, including damages for loss of profits, goodwill, use, privacy or data.

Your privacy is important to Lulo School.  

  1. We’re deeply committed to creating a safe and secure online environment for you.

  2. We do not sell your personal information to third parties. 

  3. We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.

Privacy
Policy

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